Terms and Conditions (RAGO S.A.S. di Daniele Rago & C.)


Under Article. 13 of Legislative Decree no. 196/03 (Privacy Code), your personal data provided to us in entering into business relationships are subject, for our part, of data processing and / or manual, for the following purposes:

  1. Compliance with the law related to civil, tax, accounting; administrative management of the relationship;
  2. Technical support and technical information about the products and services you have acquired; verification of user satisfaction;

Please note that the processing of data for the purposes indicated in points a) b) is mandatory and essential for the proper execution of orders and contracts.

Owner of data processing is: RAGO S.A.S. di Daniele Rago & C., Viale Amendola 18/20 84025 Eboli (sa) Piva 04214230650 E-mail: info@ragocalzature.com

To exercise your rights under art. 7 of Legislative Decree no. 196/03, you'll have to make a written request to the data processor.

Membership to ragocalzature.com constitutes acceptance of the obligation to provide personal information sincere and truthful to register on our website you must be of legal age.

The absence of personal information requested involves the automatic cancellation of the order. The communication of false information or does not correspond to the truth is contrary to these Terms of Use.

In particular, precise ragocalzature.com that personal data supplied by its customers will not be used for the purposes of commercial information or sending advertising material or for carrying out market research or interactive commercial communication, except as a result of prior expression the consent of the customer.


The sale prices listed on the site are expressed in Euros including VAT, regardless of shipping. The latter, are always borne by the user and are billed at the time the order is validated, as a supplement to the selected products.

ragocalzature.com reserves the right to change prices without notice, but undertakes to apply the prices in force (ie those listed on the website) when ordering excluded miscalculations ceck-out system.


The product will be delivered to the address indicated during the order confirmation.

Delivery times expressed on this site are indicative and depend on the selected products and can be changed at any time and are not to be rendered in any way binding on the ragocalzature.com.

Recall that in the same order you can insert different products but in the presence of many different products may be prompted a few more days to process.

Shipments are made with express courier Top Box or Box Express within 24/48 hours (excluding islands) to the islands the estimated time is 48/72 hours.

The cost of transport varies according to weight and is clearly indicated in the cart at the time of purchase.

Upon delivery of the goods the customer is required to check:

  • that the number of packages delivered is as specified in the transport document.
  • the packaging is intact and not altered even in the closing strip.

In case of tampering and / or breakage, the customer will immediately challenge the shipment and / or delivery by adding the words "subject to control GOODS" on the copy of the delivery document to be returned signed to the carrier or to another operator.

The customer must report any damage within 7 (seven) days of receipt of goods, by registered in advance by fax or by mail at the following addresses

  • info@ragocalzature.com

For each delivery order, the customer must specify at least one telephone number to enable the courier to contact him in case of difficulty in delivery.

Should delivery not succeed to fruition for reasons not attributable to ragocalzature.com or courier for 2 consecutive passes, you will be charged the costs of custody or return as quantified by courier or you can pick up the product at the point courier sorting.


Payment orders can be made through PayPal or credit card (MasterCard, Visa, Visa Electron or American Express always through the PayPal website), bank transfer or withdrawal within.

The online payment by credit card is protected by a very effective data encryption system served by PayPal, in the case of using a PayPal account, and the secure server system, for regular payments by credit card. In no case will ragocalzature.com in possession of the credit card data.

Any refunds are always carried out by ragocalzature.com by bank transfer or PayPal.


The goods are sold together with receipt and receipt

Where specifically requested by the purchaser during the conclusion of the order, the invoice will be sent via e-mail within 15-20 business days following the sale. 


And 'possible to cancel an order within 1 hour after conclusion by contacting Customer Service at the number 0828363871

ragocalzature.com recognizes the right of withdrawal as provided by law 21/2014 Leg.

The deadline to exercise this right is 14 working days within which the customer must inform us:

  • by registered letter A / R address: RAGO S.A.S. di Daniele Rago & C. Viale Amendola, 18/20, 84025, Eboli, Italy
  • by e-mail through our contact form or at info@ragocalzature.com

Important. In the letter asking you to exercise the right of withdrawal it is necessary to indicate details of a bank or postal account to make the crediting due (CIN Code, ABI Code, CAB Code, Account Number, IBAN, account holder ). The goods must be sent to: RAGO S.A.S. di Daniele Rago & C. Viale Amendola, 18/20, 84025, Eboli, Italy

To exercise the right of withdrawal is necessary that:

  1. the client declares its intention to exercise the right of withdrawal in the manner described above;
  2. the item purchased is returned intact and in its original packaging;
  3. The good must be returned along with a copy of the purchase document or the invoice or receipt of the purchased products;
  4. the product is delivered on time and in the manner described above. The costs of delivery are paid by the customer.

The goods once reached our warehouse, it will be examined for any damages not caused by transport.

After checking the integrity of the goods, we will re-credit the amount already paid by bank transfer or PayPal refund to the bank account you indicated to our Customer Service.

The reimbursement covers all sums paid it will be made no later than 14 days from receipt of goods, to be credited to the customer paid by bank transfer. The only expenses charged to the customer are those for return of the product. In the event that the user opts for the replacement of the product, the cost of sending the new product will be charged to him.


All products are guaranteed by the manufacturer for two years, by the date this invoice or on receipt, the warranty is European.


The site user is aware of the fact that you connect and use the services offered by the site at your own risk. ragocalzature.com will in no circumstances be held liable for direct or indirect damages (financial loss, financial, economic) suffered by a user or third parties because of the connection to the site, inability to access, the good or bad performance same.

The above applies in particular to the damage that could be caused by the presence of incorrect content or errors, slowness or interruption of the transmission of data, loss, disappearance or alteration of data, viruses, whatever their origin, from 'intrusion of third parties and, in general, the use of our website or the inability to use it.

ragocalzature.com guarantees to always do everything necessary to ensure the availability of the services of the site. However, for technical reasons, a momentary interruption of services is always possible. ragocalzature.com will do its best to inform their clients about the nature and duration of these interruptions, but shall in no circumstances be held responsible for the unavailability of its services. ragocalzature.com can not guarantee the reliability and quality of the Internet outside its premises.

ragocalzature.com has very powerful infrastructure for saving data (personal information, pictures, etc.). This infrastructure should allow, even in case of a serious breakdown, to recover the totality of the received data. However, ragocalzature.com can not be held responsible in the event of a partial or total loss of data; the user is asked to always keep its own safeguarding of data sent. The processed images are deleted from the server ragocalzature.com in the 15 days following the order.

In case of loss or damage of media containing the data, ragocalzature.com will be replacement of the support with a virgin equivalent quality product. The user is solely responsible for the communications and the data load on the site he made.

The indication of links to other sites is realized by way of convenience for the user. ragocalzature.com can under no circumstances act as guarantor of the content of these sites and can not in any way be held responsible in the event of complaints or any direct or indirect damages caused to a user or to third parties, the content of such sites.


Promotion codes corresponding to a trial offer (proposal by one of our partners), or the like, can not be combined with other offers of evidence, unless otherwise expressed in the description.

Promotional codes are only valid for products listed on the site. A promotional code corresponding to a trial offer can be used only and is not refundable. More promotional codes can not be combined on the same order.

To benefit from the reduction linked to a promotional code, you must enter the code in question in the space provided at the time the order is validated. In the event of a forgotten by the user, it will not be possible to cancel the order, or renew it to take account of the reduction, in the case in which the same has already been discussed. A promotional code is only valid for the period indicated in the description corresponding.


At the time, the user must provide full name, complete mailing address and your e-mail. The user agrees to provide only true and correct personal information. The ragocalzature.com services are intended exclusively for personal use.


The photographs on the site to illustrate the products do not enter the contractual field and will therefore not be a source of any type of commitment by ragocalzature.com. Data sheets and product descriptions are sent ragocalzature.com its partners or suppliers; ragocalzature.com disclaims all responsibility for the veracity of their content.


All contracts concluded with us are subject to Italian law, for any dispute will be the domicile (or residence) of the consumer.

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